GoMedia Canada Marketplace 2010 Online Help

AOL Users

Please note that this website requires the use of at least Internet Explorer 5.0 or Netscape 6.0 with Javascript turned on and Per-Session Cookies enabled.

If you are using AOL's custom browser interface to access the website and are having trouble accessing either the rollout menus or the discussion board we recommend that you use AOL to connect to the internet, and then run a either Netscape or Internet Explorer instead of the custom AOL interface.

If you prefer to use AOL's custom web browsing interface you should make sure that you have the latest version of AOL's browser installed. If you continue to have difficulties you should contact AOL technical support.

To determine what version of AOL you are using:

1. On the Help menu above the AOL toolbar, click About America Online. The version of America Online software you are using appears.

2. You can download the latest version of AOL at Keyword: Upgrade. If the software available at Keyword: Upgrade matches the version number that you have, you have the most recent version. There is no charge to upgrade your AOL software (telephone surcharges, if applicable, will apply).


AOL Windows Users
For Windows-users the latest version of the AOL browser is version 7.0.

1-888-346-3704 AOL Tech Support for Windows users

AOL users can use AOL to connect to the internet, and then run a either Netscape or Internet Explorer instead of the custom AOL interface.
To download a copy of Netscape click here.
Please make sure that you enable javascript and allow per-session cookies from the website.
To download a copy of Internet Explorer click here. Please make sure that you enable javascript and allow per-session cookies from the website.


AOL Macintosh Users
For Macintosh users the latest AOL browser version is 5.0
However AOL 5.0 for Mac has Internet Explorer 4.0 embedded in it, instead of version the latest version of Internet Explorer for the Macintosh.
Internet Explorer 4 does not have JavaScript capabilities therefore you will not be able to access the sub-menus throughout the site.
Internet Explorer 4 also has serious security risks -- everyone should be using at least IE 5.5 Service Pack 2 for personal security reasons (worms, etc.).

1-888-265-8007 AOL Tech Support for Macintosh users

AOL users can use AOL to connect to the internet, and then run a either Netscape or Internet Explorer instead of the custom AOL interface.
To download a free copy of Netscape click here. Please make sure that you enable javascript and allow per-session cookies from the website.
To download a free copy of Internet Explorer click here. Please make sure that you enable javascript and allow per-session cookies from the website.


Click here to return to the Help Index page

If you continue to experience difficulties please contact:
Technical Support & Appointment Scheduling
3-Way Street
(201) 984-5590

 

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